299tk Terms and Conditions

1. Introduction

These terms and conditions ("Terms") form a legal agreement between the 299tk platform ("Platform", "we", "us") and its users ("you", "user"). By accessing the 299tk.lat website or using any of its services, you are fully agreeing to these terms.

299tk operates an online casino and sports betting platform for users in Bangladesh. Our goal is to provide an entertaining gaming experience while ensuring player protection and fair play.

These terms are effective under Bangladesh Standard Time (BST, UTC+6). These terms are written in Bengali and apply to users in Bangladesh. In the event of any ambiguity, the interpretation of 299tk shall be considered final.

2. Eligibility and Age Requirement

To open an account and use the services on the 299tk platform, you must meet the following conditions:

• You must be at least 21 years of age. This platform is open only to those who are 21 years old or above.
• You must be a legal resident of Bangladesh.
• You must have a valid bank account or mobile banking account registered in your own name.
• You must be of sound mind and using this platform of your own free will.
• One person may operate only one account.

We reserve the right to reject the registration of any person at our sole discretion, particularly if we believe that person is violating or is likely to violate these terms.

3. Account Registration and Management

3.1 Registration Process

When registering an account with 299tk, you must provide accurate and complete information. Providing false information may result in account closure and forfeiture of deposited funds. Information required at registration:

• Full name (as per National ID card)
• Valid mobile number
• Active email address
• Date of birth (for age verification)

3.2 Identity Verification (KYC)

For security and fraud prevention purposes, 299tk may request identity verification at any time. You may be required to provide the following documents:

• Photo of National ID card (NID) or passport
• Bank or mobile banking account statement
• Recent utility bill or proof of address

299tk reserves the right to hold withdrawals until the KYC process is completed.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is strictly prohibited. If unauthorised access to your account occurs, notify our support team immediately.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

299tk currently accepts the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳100. You must use a payment method registered in your own name; depositing from another person's account is prohibited.

4.2 Withdrawal Policy

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳800.
• Standard withdrawal processing takes between 15 minutes and 2 hours.
• Withdrawal requests will only be processed after KYC verification.
• Withdrawals must be made to the same method used for the deposit.
• The applicable wagering requirements must be met before withdrawing bonus funds.

In the case of suspicious transactions, 299tk reserves the right to hold withdrawals for additional verification.

5. Bonuses and Promotions

5.1 Welcome Bonus

299tk offers a 200% bonus on the first deposit, up to a maximum of ৳8,000. To claim this bonus and withdraw the bonus funds, a 15x wagering requirement must be met. Requesting a withdrawal before the wagering requirement is fulfilled may result in the bonus being cancelled.

5.2 VIP Program and Cashback

299tk has three VIP tiers:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

Advancement to a higher tier depends on active play and is determined based on the assessment of 299tk management.

5.3 General Bonus Terms

• Each bonus has its own validity period; unused bonuses expire at the end of that period.
• Bonuses can only be used on eligible games.
• Bonus funds cannot be withdrawn directly.
• Multiple bonuses cannot be used at the same time.
• In cases of bonus abuse or suspicious activity, 299tk reserves the right to cancel the bonus.

6. Gaming Rules

All games on 299tk are operated in a fair and impartial manner. The following rules apply when using the gaming services:

• Each game has its own rules, which are displayed in the game interface.
• Results arising from technical errors will be considered void.
• If the internet connection is lost, the game result will be saved on the server.
• In the event of a dispute over a game result, the 299tk server log will be treated as the final evidence.
• For sports betting, bets will be settled only after the official result is announced.

299tk works with world-class game providers including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming and Ezugi. Fair play is ensured across all games.

7. Prohibited Activities

The following activities are strictly prohibited on 299tk and, if detected, may result in immediate account closure and forfeiture of deposited funds:

• Creating more than one account or controlling another person's account.
• Bonus abuse or exploiting system vulnerabilities.
• Playing games using any bot, automated software or artificial intelligence.
• Money laundering or transactions involving illegal funds.
• Interfering with the platform's security systems or attempting to hack.
• Fraudulent collusion with other users.
• Operating an account under a false identity.
• Conducting transactions using another person's payment method.

8. Responsible Gaming

299tk is committed to responsible gaming. We believe gaming should be a form of entertainment and should not have a harmful impact on any user's life.

• You can set daily, weekly and monthly deposit limits on your account.
• Through the self-exclusion feature, you can temporarily suspend your account for a set period of time.
• If you feel that gaming is getting out of control, contact our support team immediately.
• If signs of gaming addiction appear, seek professional help.

For more information, please read our Responsible Gaming page.

9. Privacy and Data Protection

Protecting your personal information is our priority. 299tk uses SSL encryption technology to keep all your information and financial transactions secure. We never sell your personal information to third parties.

To learn more about our data collection, use and storage policy, please read the Privacy Policy.

10. Account Closure and Suspension

10.1 Closure by User

You can request to close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

10.2 Closure by 299tk

299tk reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Violation of any clause of these terms and conditions.
• Providing false information or identity fraud.
• Bonus abuse or fraudulent activity.
• The account remaining inactive for an extended period.
• A court order or directive from a law enforcement authority.

11. Limitation of Liability

299tk bears no liability for the following:

• Loss caused by issues with the user's own internet connection or device.
• Loss resulting from unauthorised third-party access to an account where the user has shared their own password.
• Service disruption caused by natural disasters, cyberattacks or other unforeseen circumstances.
• Technical issues with third-party payment systems.

However, if a user suffers a genuine financial loss due to a technical error, 299tk will endeavour to resolve the matter through a proper investigation.

12. Terms & Conditions Changes

299tk reserves the right to change these terms and conditions at any time. Users will be notified of significant changes via their registered email or through a notice on the platform.

If you continue to use the platform after changes take effect, you will be considered to have accepted the updated terms and conditions. If you do not agree with the changes, you have the option to close your account.

13. Contact & Complaint Resolution

For any questions or complaints regarding these terms and conditions or our services, please contact us:

• 24/7 Live Chat: Instant support from any page on the site.
• Email: [email protected]

After receiving a complaint, our support team will try to resolve it as quickly as possible. For more details, please also visit our FAQ page.

These terms and conditions apply to users aged 21 and above. Gambling can be addictive — please play responsibly.